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Option 2:

Description

Jira Issue collectors

Jira Service Desk + Issue collectors

Pros and cons

(plus) Integrated with Jira

(plus) Embeddable in the UI and the Website

(minus) Feedback from end-users go go directly to backlog as new issues

(plus) Integrated with Jira

(plus) Embeddable in the UI and the Website

(plus) Issues can be triaged

(minus) Requires a separate Jira project

Estimated cost

Status
colourGreen
titleLOW

Status
colourYellow
titleMedium

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