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Option 1: | Option 2: | |||||||||||||
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Description | Jira Issue collectors | Jira Service Desk + Issue collectors | ||||||||||||
Pros and cons | Integrated with Jira Embeddable in the UI and the Website Issues Feedback from users go go directly to backlog as new issues | Integrated with Jira Embeddable in the UI and the Website Issues can be triaged Requires a separate Jira project | ||||||||||||
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